Question 1

Does Parooz offer curbside pickup?

Accepted Answer

Choose curbside pickup when checking out online. Curbside orders can be picked up next business day. Please call the store at (616) 214-8513 to schedule your pick up time. At arrival park in the designated Curbside Pickup space in the parking lot.

Question 2

What is your refund policy?

Accepted Answer

Thank you for shopping at Parooz!   If you are not completely satisfied with your purchase we are here to help. You have 7 calendar days to return an item from the date your received it to receive a full refund.    Products must be returned unused in the original packaging with tags. You are responsible for the shipping costs to return your item(s). Original shipping costs are nonrefundable.  Disclaimer: All food, special orders, sale items and consignment are nonrefundable.

Question 3

I don't see an item on the website I saw on Instagram.

Accepted Answer

Our inventory changes daily. If you see something we have posted on Social Media and want to purchase call us at the store (616) 214-8513. We can run your payment over the phone and also ship to you.  If it is a gift we can wrap, write a message and ship as well.

Question 4

Can I call for more quantities on an item?

Accepted Answer

Yes. We limit what we place on the website. If you need more quantities of a specific item either message us or call us. We can check the store to see if we have anymore.